Sterling Strategic-Living
Sterling Community Management

User Pays Concept

Many of our clients prefer the "user pays concept" whereby those individual members requiring considerable attention, special services, and/or are uncooperative in following community policies, are obligated to reimburse the Associations administrative costs. Some of these areas include collections with delinquent accounts, compliance actions, design review/ARC applications, etc. These types of charges need to be identified in advance with members so that they are aware of costs and procedures, which are easily captured within the policy resolutions.